{"id":1213,"date":"2021-12-06T14:44:10","date_gmt":"2021-12-06T14:44:10","guid":{"rendered":"http:\/\/ruark.se\/?page_id=1213"},"modified":"2022-04-12T14:23:18","modified_gmt":"2022-04-12T14:23:18","slug":"aterbetalning_returer","status":"publish","type":"page","link":"https:\/\/ruark.se\/index.php\/aterbetalning_returer\/","title":{"rendered":"\u00c5terbetalnings- och returpolicy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1213\" class=\"elementor elementor-1213\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d4272bb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6d4272bb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-65bb548e\" data-id=\"65bb548e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2684875a elementor-widget elementor-widget-text-editor\" data-id=\"2684875a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\"><b>This is a sample page.<\/b><\/p>\n\n\n\n<h3>Overview<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additional non-returnable items:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gift cards<\/li>\n<li>Downloadable software products<\/li>\n<li>Some health and personal care items<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Book with obvious signs of use<\/li>\n<li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n<li>Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n\n\n\n<h2>Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n<b>Late or missing refunds<\/b>\n\n\n\n<p class=\"wp-block-paragraph\">If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\n<b>Sale items<\/b>\n\n\n\n<p class=\"wp-block-paragraph\">Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n<h2>Exchanges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n\n\n\n<h2>Gifts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n<h2>Shipping returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To return your product, you should mail your product to: {physical address}.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n<h2>Need help?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Contact us at {email} for questions related to refunds and returns.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ccd8570 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ccd8570\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-90d9ce3\" data-id=\"90d9ce3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20fcf6f elementor-widget elementor-widget-text-editor\" data-id=\"20fcf6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Leverans av varor fr\u00e5n webbutiken direkt till kund<\/strong><\/p>\n<p><\/p>\n<p>Vid k\u00f6p debiteras en fraktkostnad p\u00e5 99 kr om best\u00e4llningen understiger 4000kr. Leveranstiden \u00e4r normalt s\u00e4tt 2-4 dagar. Vid tillf\u00e4llen d\u00e4r varan\/varorna inte finns p\u00e5 lager eller vid tillf\u00e4llen d\u00e4r posttj\u00e4nster uts\u00e4tts f\u00f6r h\u00f6gt tryck (som vid Black Friday eller vid jul) s\u00e5 kan leveranstiden bli l\u00e4ngre. Best\u00e4llda varor skickas med DHL eller motsvarande.&nbsp; Utk\u00f6rning till privatperson sker genom leverans till n\u00e4rmsta postombud\/utl\u00e4mningsst\u00e4lle.<\/p>\n<p><\/p>\n<p>F\u00f6r att en aff\u00e4r ska anses vara avslutad s\u00e5 ska kunden godk\u00e4nt de produkter som best\u00e4llts. \u00c5ngerr\u00e4tten g\u00e4ller, och om du inte \u00e4r n\u00f6jd med produkten ska du kontakta oss inom 14 dagar efter att varan mottagits s\u00e5 byter vi ut produkten eller ger dig pengarna tillbaka.&nbsp;<\/p>\n<p>Om en produkt skulle vara sluts\u00e5ld n\u00e4r du g\u00f6r en best\u00e4llning s\u00e5 kommer vi p\u00e5 beg\u00e4ran att ge dig en uppskattad leveranstid via e-mail. Denna leveranstid kan komma att \u00e4ndras d\u00e5 det \u00e4r sv\u00e5rt att uppskatta detta under r\u00e5dande pandemi. Skulle leveranstiden vara f\u00f6r l\u00e5ng och du d\u00e4rmed vill avbest\u00e4lla varan s\u00e5 kan du g\u00f6ra det utan extra kostnad.&nbsp;<\/p>\n<p>Alla priser \u00e4r i svenska kronor (SEK) och inklusive moms.<\/p>\n<p><\/p>\n<p><strong>Betalningsvillkor<\/strong><\/p>\n<p><\/p>\n<p>Kredittiden f\u00f6r k\u00f6p p\u00e5 Ruark.se \u00e4r 14 dagar fr\u00e5n och med fakturadatum. Fakturan skickas i samband med leveransen. Fakturaavgiften \u00e4r 0 kr.<\/p>\n<p>Om betalning uteblir tillkommer en p\u00e5minnelseavgift p\u00e5 60 kr plus en dr\u00f6jsm\u00e5lsr\u00e4nta om 24,00 % + g\u00e4llande referensr\u00e4nta. Om ingen betalning sker efter p\u00e5minnelse kan fordran \u00f6verl\u00e4mnas till en inkassohanterare d\u00e4r ytterligare kostnader kan tillkomma.&nbsp;<\/p>\n<p><\/p>\n<p>&#8221;My Klarna&#8221;<\/p>\n<p><\/p>\n<p><strong>Personuppgiftshantering<\/strong><\/p>\n<p><\/p>\n<p>Vi hanterar dina personuppgifter enligt g\u00e4llande lagstiftning (<a href=\"http:\/\/ruark.se\/index.php\/privacy-policy\/\">se v\u00e5ra Privacy Policys<\/a>).&nbsp;<\/p>\n<p><strong style=\"font-family: var( --e-global-typography-secondary-font-family ), Sans-serif; font-size: 1rem;\">Retur- och bytesr\u00e4tt<\/strong><\/p>\n<p>Vid k\u00f6p har du 30 dagars returr\u00e4tt p\u00e5 varor som k\u00f6ps fr\u00e5n Ruark.se (utbyte mot ny vara eller pengarna tillbaka). Produkten som du vill returnera ska vara i orginalskick och f\u00e5r inte vara nedsmutsad eller p\u00e5 annat s\u00e4tt vara skadad\/\u00e4ndrad. Alla tillbeh\u00f6r som fanns med i f\u00f6rpackningen vid k\u00f6p skall finnas med vid retur. Du ansvarar f\u00f6r returfrakten och kostnaden f\u00f6r denna. F\u00f6rs\u00e4ndelser som skickas mot postf\u00f6rskott tar vi inte emot. Originalf\u00f6rpackning ska finnas med.<\/p>\n<p><a href=\"https:\/\/www.konsumentverket.se\/for-foretag\/konsumentratt-for-foretagare\/oppet-kop-och-bytesratt\/\">L\u00e4s mer om retur- och bytesr\u00e4tt h\u00e4r<\/a><\/p>\n<p><\/p>\n<p><strong>Reklamation<\/strong><\/p>\n<p><\/p>\n<p>Om vi mot f\u00f6rmodan skickar en felaktig eller trasig vara till dig, ska du som kund inom sk\u00e4lig tid meddela oss. Vi kommer d\u00e5 att st\u00e5 f\u00f6r alla kostnader vad g\u00e4ller retur genom att s\u00e4tta in pengar p\u00e5 ditt bankkonto- samt skicka dig en ny vara s\u00e5 fort vi f\u00e5tt in den felaktiga\/trasiga till oss. Kontakta oss p\u00e5 (telefonnummer) eller (Mailadress).<\/p>\n<p><strong>Tvist \/ Konsumentskydd<\/strong><\/p>\n<p>Konsumentverkets regler \u00e4r g\u00e4llande f\u00f6r dig som kund. F\u00f6r att kunna uppn\u00e5 flexibilitet s\u00e5 ser vi g\u00e4rna till att l\u00f6sa eventuella problem tillsammans med kund p\u00e5 b\u00e4sta m\u00f6jliga s\u00e4tt. Skulle du inte vara n\u00f6jd s\u00e5 kan du som kund h\u00f6ra av dig till Allm\u00e4nna reklamationsn\u00e4mnden (ARN). Vi g\u00e5r efter ARN:s rekommendationer.<\/p>\n<p><a href=\"https:\/\/www.hallakonsument.se\/konsumentratt-kopsatt\/nathandel\/\">Konsumentverket &#8211; Handla p\u00e5 n\u00e4tet<\/a><\/p>\n<p><strong>\u00d6vrigt<\/strong><\/p>\n<ul>\n<li data-list=\"bullet\">Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten att \u00e4ndra priser och specifikationer utan att meddela i f\u00f6rv\u00e4g<\/li>\n<li data-list=\"bullet\">Vi reserverar oss mot eventuella tryckfel samt f\u00f6r att varorna tar slut p\u00e5 lagret. Om en vara \u00e4r tillf\u00e4lligt slut f\u00e5r du ett meddelande om leveranstid.<\/li>\n<li data-list=\"bullet\">Order expedieras endast inom Sverige.<\/li>\n<li data-list=\"bullet\">Personer under 18 \u00e5r som \u00f6nskar best\u00e4lla en vara m\u00e5ste inh\u00e4mta f\u00f6rmyndares tillst\u00e5nd.&nbsp;<\/li>\n<li data-list=\"bullet\">Genom att s\u00e4nda best\u00e4llningen till oss anses du ha tagit del och godk\u00e4nt v\u00e5ra f\u00f6rs\u00e4ljningsvillkor.<\/li>\n<li data-list=\"bullet\">F\u00f6r enskilda konsumenter till\u00e4mpas i \u00f6vrigt Lagen (2000:274) om konsumentskydd vid distansavtal och hemf\u00f6rs\u00e4ljningsavtal samt Konsumentk\u00f6plagen (1990.932) i dess senaste lydelse.<\/li>\n<li data-list=\"bullet\">Dessa f\u00f6rs\u00e4ljnings- och leveransvillkor g\u00e4ller fr\u00e5n och med 2005-02-14 tills vidare<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>This is a sample page. Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1213","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ruark.se\/index.php\/wp-json\/wp\/v2\/pages\/1213","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ruark.se\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ruark.se\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ruark.se\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ruark.se\/index.php\/wp-json\/wp\/v2\/comments?post=1213"}],"version-history":[{"count":12,"href":"https:\/\/ruark.se\/index.php\/wp-json\/wp\/v2\/pages\/1213\/revisions"}],"predecessor-version":[{"id":1909,"href":"https:\/\/ruark.se\/index.php\/wp-json\/wp\/v2\/pages\/1213\/revisions\/1909"}],"wp:attachment":[{"href":"https:\/\/ruark.se\/index.php\/wp-json\/wp\/v2\/media?parent=1213"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}